Frequently Asked Questions
Account & Management
Q: Can I change my identification number after the loan is issued?
A: No, once a loan is approved, we maintain strict data integrity in the Zam Insambu Account system to ensure accuracy. Any details used during the loan application process cannot be altered after submission. Please double-check all information before submitting your application.Q: How do I deactivate my Zam Insambu Account?
A: According to our Terms of Service and Privacy Policy, we collect data to assess credit claims. This data will never be shared for unrelated purposes. If you wish to stop using the app, you can delete it from your device, which will end access to your Zam Insambu Account.Q: How can I check my loan status or account details?
A: You can easily check the status of your loan, repayment schedule, and other account information by logging into your Zam Insambu Account through our mobile app.Application & Eligibility
Q: How do I apply for a loan with Zam Insambu Account?
A: Applying for a loan is quick and easy! Simply download the Zam Insambu Account app, complete the loan application form, and provide your personal information and proof of income. Your application will be reviewed, and you’ll receive your approval status shortly.Q: What is the loan amount I can apply for?
A: You can apply for a loan ranging from ZMW 300 to ZMW 30,000. The amount you are eligible for will depend on your creditworthiness and your ability to repay the loan.Q: What documents do I need to apply for a loan?
A: To apply for a loan, you will need to provide a valid ID, proof of income, and your bank or mobile wallet details to ensure fund disbursement.Q: What are the eligibility criteria to apply for a loan with Zam Insambu Account?
A: To qualify for a loan, you must be at least 18 years old, possess a valid ID, and provide proof of income. We assess your repayment ability based on your current financial situation.